Travel consultant cum operations in Kochi

As a Travel Consultant cum Operations specialist, you will play a vital role in outbound sales by leveraging your expertise in international destinations. Your responsibilities will extend beyond sales to coordinating transportation, accommodations, tours, and activities. Here’s an overview of your key duties:

Responsibilities:

• Possess in-depth knowledge of international destinations.
• Provide expert advice to clients regarding cultures, customs, weather, and activities.
• Conduct outbound sales to promote travel packages and services.
• Customize travel itineraries based on client preferences and needs.
• Coordinate transportation, accommodation, tours, and activities for clients.
• Ensure seamless execution of travel arrangements.
• Advise clients on the best travel options and experiences.
• Address client queries and provide relevant information.
• Collect payments for travel packages and services.
• Ensure accuracy in financial transactions.
• Handle travel issues, conflicts, complaints, cancellations, and refunds.
• Provide solutions to ensure client satisfaction.

Requirements:

• Minimum of 2 years of experience in outbound sales in the travel industry.
• Good knowledge of international destinations and travel services.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to address and resolve travel-related issues effectively.
• Experience in handling financial transactions and collecting payments.
• Ability to adapt to changing travel scenarios and client needs.