Responsibilities:

Engage with customers effectively and professionally through various communication channels.
Close leads generated from social media platforms, ensuring a high conversion rate.
Use basic computer skills to create accurate quotations and invoices for customers.
Provide exceptional customer service by addressing inquiries, resolving complaints, and offering solutions.
Conduct follow-up communications to maintain customer relationships and encourage repeat business.
Maintain accurate records of customer interactions and transactions, and prepare regular reports on sales activities and performance.
Work closely with the sales and marketing teams to optimize lead generation and conversion strategies.

Requirements:

Excellent communication and interpersonal skills, with a proven ability to engage with customers and build relationships.
Basic knowledge of computer applications for creating quotations and invoices.
Strong sales skills with a focus on closing leads and achieving targets.
Understanding of social media platforms and how to leverage them for lead generation.
Ability to handle customer complaints and provide effective solutions.