Receptionist in Kochi

We are currently seeking an experienced Receptionist, preferably with a background in the hospitality industry, to join our team. As a Receptionist, you will be responsible for front desk administration, providing excellent customer service, and maintaining a pleasant and professional image while in the office. This position is open to female candidates only.

Responsibilities:

• Greet and welcome visitors and guests in a warm and friendly manner.
• Handle incoming phone calls and direct them to the appropriate person or department.
• Respond to inquiries from clients, customers, and the general public with professionalism and courtesy.
• Assist with check-in and check-out procedures for guests, if applicable.
• Maintain a neat and organized reception area, ensuring it reflects a professional image.
• Schedule appointments and manage the office calendar efficiently.
• Handle incoming and outgoing mail and packages.
• Provide administrative support to various departments as needed.
• Maintain a high level of confidentiality with sensitive information.
• Collaborate with other team members to ensure smooth office operations.
• Manage office supplies and place orders when necessary.
• Handle any ad-hoc tasks assigned by management.

Requirements:

• Previous experience as a Receptionist, preferably in the hospitality industry, is preferred.
• Excellent communication and interpersonal skills.
• Professional and friendly demeanor, with a strong customer service orientation.
• Well-groomed appearance with a focus on maintaining a professional image.
• Strong organizational and multitasking abilities.
• Proficiency in using office equipment, such as phones, computers, and printers.
• Attention to detail and accuracy in managing administrative tasks.
• Ability to work independently and handle tasks with minimal supervision.
• Familiarity with office software applications (e.g., Microsoft Office, email clients).
• Knowledge of multiple languages is a plus, but not required.