The Reservation Executive handles requests from guests, companies and travel agents via phone or other platforms. He/She makes sure booking information is input correctly into the system. He/She needs to maintain and update room vacancies on online booking platforms. He/She helps to meet monthly revenue targets.
Responsibilities:
Handle and manage reservations processes through various communication platforms.
Confirm and process reservation requests.
Ensure all information pertaining to reservations is accurately communicated to customers.
Allocate cabs for customers based on their reservation details.
Coordinate customer day-wise itineraries with the driver.
Requirements:
Plus Two or Degree.
Female candidates preferred.
Strong organizational and multitasking abilities.
Excellent communication skills.
Attention to detail in processing reservation information.
Ability to coordinate effectively with drivers and customers.